Contact Us | Customer Service Numbers and Email | USI Laminate

Contact Us

Ready to place an order?
Have questions about your account?
Want to know what the hot new products are?

Day or night, USI is open for business and ready to help answer all your questions. Place your order by mail, phone, fax or on the web - whichever is most convenient for you. Need a paper order form? Print an order form now.

(NOTE: Form is a PDF file format. If you don´t have Acrobrat Reader, please Click Here.)

USI, Inc.,
98 Fort Path Road, Suite A
Madison, CT 06443

Remittance Address
P.O. Box 4105, Woburn MA 01888-4105

Phone 1-800-282-9290 (International: +1-203-245-8586)

Monday-Friday 8:00 a.m. to 6:00 p.m. (ET)
Our trained and knowledgeable team of Customer-Service Representatives will take your order quickly and efficiently. Questions about one of our products? Problems with an order? They will find the answers you need fast. Our customers tell us that dealing with our reps is one of the reasons they buy from USI.

To request a copy of an invoice, please have your order number readily available and call 1-800-282-9890 extension 6603. (International: +1-203-245-8586, x6603)

Se Habla Español? Servicios al cliente disponible en Español. Por favor de llamar a 1-800-282-9890 extension 7241 (email (International: +1-203-245-8586, x7241)

Fax 1-203-245-8619
24 Hours a Day, 7 Days a Week
Our fax lines are always open. Print an order form, get one from any of our catalogs, or send your purchase order. Don’t have a catalog? Request a catalog now.

24 Hours a Day, 7 Days a Week
For ordering and topical information around the clock, visit us on the web. You´ll find our complete product selection and technical advice as well. The shopping cart lists the products you have already selected and keeps track of the expense for you.

Question about your account or order? Not sure about a special shipping requirement? Email our Customer Service department.

Have a Technical Question?
When you buy a machine from USI, you receive free Lifetime Technical Support. Our one-of-a-kind Technical Support team can walk you through setting up and installing a new machine and help you solve a problem with an older machine. Call them even if its not a USI brand, they may still be able to help. Or if you need a creative solution to complete a special project, just ask. They usually have the answer right at their fingertips. Let their years of hands-on experience benefit you today. Call 1-800-752-9131, Fax 1-203-245-7844 or Email

Here are some other ways to contact us...
Catalog Request - To receive the latest USI catalog filled with special offers.
Special Quotes - To get a quote on a bulk quantity, special product or shipping needs.
Product Information - To request additional information about USI products.
Order Status - For information regarding current orders. Log-in required.
Website Support - To report any technical difficulties with our website.