The Official USI Laminate Site - Customer Service | USI Laminate

Customer Service

Questions about your order? Need some additional product information? Not sure if we carry a particular product?  Just ask one of our professional and knowledgeable representatives. 

PHONE 1-800-282-9290
Monday-Friday 8:00 a.m. to 6:00 p.m. (ET)
Our trained and knowledgeable team of Customer Service Representatives will take your order or answer your questions quickly and efficiently. No matter what the question, they will find the answers you need -- fast. Our customers tell us that dealing with our reps is one of the reasons they buy from USI.

To request a copy of an invoice, please have your order number readily available and call 1-800-282-9890 extension 6603.


Se Habla Espanol? 
Servicios al cliente disponible en Espanol. Por favor de llamar a 1-800-282-9890 extension 6610 (email

FAX 1-203-245-8619
24 Hours a Day, 7 Days a Week
Our fax lines are always open. Fill out the order form from any one of our catalogs, or send your purchase order.  Donīt have a catalog?  Request a catalog now.

24 Hours a Day, 7 Days a Week
For ordering and topical information around the clock, visit us on the web. Youīll find our complete product selection and technical advice, along with weekly specials and the newest products available. The shopping cart lists the products you have already selected and keeps track of the expense for you.

We have designed our website to be a quick reference guide for you.  Please check out these other helpful areas for answers to your questions:  

Ordering, Shipping & Returns
Product Manuals

Our mailing address is 98 Fort Path Road, Madison, CT  06443.
Need a Paper Order Form?  While we know ordering from the web is easy and convenient, we understand that some purchasing procedures require a paper order form.  Print an order form now.  (NOTE: Form is a PDF file format.  If you don’t have Acrobat Reader, please Click Here.)
Place your order by mail, phone, fax or on the web - whichever is most convenient for you.

Please make note of your customer number and source code located on the back of your USI catalog.  These codes help us to service you more quickly and help to guarantee the special offers and pricing specifically selected just for you.  Havenīt received the latest catalog?    Request a catalog now.